🚚 Shipping Information – Pamplona Lights (U.S. Customers)

At Pamplona Lights, we do everything we can to ensure your order arrives quickly, safely, and without hassle. Below is everything you need to know about how shipping works within the United States.

📦 Where We Ship

We currently ship exclusively within the United States. This includes all 50 states as well as U.S. territories (such as Puerto Rico and Guam).
We’re actively working to expand our international shipping options in the near future—stay tuned!

🎉 Free Shipping on All U.S. Orders

We proudly offer free standard shipping on all orders within the United States—no minimum spend required.
Whether you're buying one item or several, shipping is always on us.

⏱️ Delivery Timeframes

Once your order is processed, it will be handed off to one of our trusted U.S. shipping partners (such as USPS, UPS, or FedEx).
Estimated delivery times are:

• 2 to 5 business days for most addresses across the U.S.
• Delivery to remote areas or during peak holiday periods may take slightly longer.

Processing time: Orders are processed on business days (Monday through Friday). We do not ship on weekends or on national U.S. holidays.

📨 Order Confirmation & Tracking

After placing your order, you will receive a confirmation email with your order details.
Once your package ships, we’ll send a shipping confirmation email that includes a track & trace link, allowing you to monitor the delivery in real time.

📍 Problems With Delivery?

If your package is delayed, shows as delivered but hasn’t arrived, or if you believe it may be lost, please reach out to us immediately at info@pamplonalights.com.
Our support team is here to assist you every step of the way and ensure your order gets to you safely.

🛑 Entering the Correct Shipping Address

Please double-check your shipping information before submitting your order.
We are not responsible for lost or undeliverable packages due to:

• Incorrect or incomplete shipping addresses
• Typographical errors in apartment/unit numbers or ZIP codes

If you notice a mistake after placing your order, contact us as soon as possible at info@pamplonalights.com—we may be able to correct it before your package ships.