💳 Payment Information (U.S. Customers)

At Pamplona Lights, we’re committed to making your shopping experience secure, smooth, and flexible. That’s why we offer a wide range of trusted payment methods specifically tailored for U.S. customers, all handled through secure, encrypted platforms for your peace of mind.

✅ Accepted Payment Methods

We accept the following major credit and debit cards:

• Visa
• Mastercard
• American Express
• Discover
• Maestro (if supported by your card issuer)

Your card will be charged only after your order is confirmed. Transactions are encrypted with industry-standard SSL technology to ensure the safety of your payment information. You may see the charge on your statement under our store name or our payment processor, Shopify Payments.

💼 Shopify Payments – Our Trusted Partner

All card transactions on our site are securely processed through Shopify Payments, a reliable, PCI DSS–compliant platform trusted by millions of online stores. This means you won’t be redirected to a third-party page to complete your checkout. Everything happens within our website’s secure environment, making the experience seamless and protected from start to finish.

📱 Apple Pay & Google Pay

For customers shopping on compatible devices, we offer Apple Pay and Google Pay for instant, one-click purchases. These payment methods are especially convenient for mobile users and ensure a frictionless checkout process—no need to manually input payment details each time.

To use Apple Pay or Google Pay, simply ensure that your wallet is set up on your phone or browser, and select the respective icon at checkout.

🅿️ PayPal (Optional)

If PayPal is activated in the store, you can choose PayPal at checkout to pay directly from your PayPal balance, bank account, or linked card. It's a convenient alternative for customers who prefer not to share card details directly. Please note that while we process PayPal refunds promptly, the refund timeline may vary based on PayPal’s processing time and your linked financial institution.

🔒 Security & Data Protection

We take your privacy and data security seriously:

• All transactions are encrypted using Secure Socket Layer (SSL) technology.
• We never store your credit card or payment details on our servers.
• Your personal and financial data will never be sold or shared with third parties.
• Our entire payment system is PCI DSS compliant, the global standard for secure card processing.

In short, shopping with us is as safe as shopping with any major U.S. retailer.

💰 Currency & Additional Charges

All prices listed on our website are shown in U.S. dollars (USD $).
If you use a card issued outside the U.S., your bank may apply currency conversion or international transaction fees. These fees are set by your bank and are not controlled by Pamplona Lights. Please check with your bank if you’re unsure whether additional fees may apply.

❗ Troubleshooting Payment Issues

If your payment doesn’t go through, here are a few things you can try:

• Double-check your card number, billing address, and expiration date.
• Make sure your card is enabled for online or international transactions.
• Try using a different payment method such as PayPal, Apple Pay, or a different credit card.
• Contact your bank to verify that the transaction is not being blocked for security reasons.

Still need help? Reach out to us at info@pamplonalights.com—our customer support team is here to assist you and get your order completed successfully.