Contact Us

🌟 Stay in Touch – Contact Pampola Light

Welcome to Pampola Light , where sophisticated lighting and elegant living meet. Whether you need support with an order or simply have a question about our collections, we're always here to help.

We believe that excellent customer service is just as important as beautiful design. That's why we're committed to making your experience as bright and smooth as our lighting.

💡 Need help? We're just a message away.

For general questions, updates about your order, or product information, you can always contact our friendly support team.

Email: info@pamplonalights.com
Order questions: Always include your order number and the email address you placed your order with , so we can help you quickly.

Response time: We aim to respond to all messages within 24–48 hours on weekdays . During peak periods or holidays, it may take a little longer—but we'll never leave you in the dark.

🕰️ Our Opening Hours

Customer Service is available from:
Monday to Friday: 09:00 – 18:00 (Hong Kong Time – HKT)
Closed on Saturdays, Sundays and Hong Kong public holidays.

🌍 Our Head Office

Jac Ecommerce Limited
50 Stanley Street, Suite C, 7th Floor
World Trust Tower
Central, Kowloon
Hong Kong SAR

📬 Prefer to fill out a form?

You can also contact us directly using the contact form on this page. Enter your name, email address, and message, and we'll get back to you as soon as possible.

❤️ Your Satisfaction is Our Priority

Whether you're discovering our lighting collection for the first time or a loyal customer with a question about a delivery, we truly appreciate your trust. Every message counts, and we look forward to hearing from you soon.